Shortcut key for shortcut does not work

Article ID
:
134552
Last Review
:
December 16, 2004
Revision
:
3.1
This article was previously published under Q134552

SYMPTOMS
You are unable to run a shortcut by pressing its shortcut key.

CAUSE
Shortcut keys work only for shortcuts on the desktop or in the Start menu hierarchy.

RESOLUTION
Make sure that the shortcuts for which you want to use shortcut keys are on the desktop, on the Start menu, or in the Windows\Start Menu\Programs folder.

MORE INFORMATION
Shortcut keys work differently depending on the location of the shortcut. If the shortcut is on the desktop or in the Start menu hierarchy, you can use
its shortcut key to start the assigned program, or switch to the program if it is already running.

If the shortcut is not on the desktop or in the Start menu hierarchy, you cannot use its shortcut key to start the assigned program, but you can use its
shortcut key to switch to the assigned program if it is already running.

NOTE: Shortcut keys may not work for some programs. For example, shortcut keys do not work for items on the Quick Launch bar.

APPLIES TO

•
Microsoft Windows 2000 Server
•
Microsoft Windows 2000 Advanced Server
•
Microsoft Windows 2000 Professional Edition
•
Microsoft Windows 95
•
Microsoft Windows 98 Standard Edition
•
Microsoft Windows NT Server 4.0 Standard Edition
•
Microsoft Windows XP Professional
•
Microsoft Windows XP Home Edition