The Windows Internet Explorer 7 installation program stops responding
View products that this article applies to.

Article ID
:
926716
Last Review
:
March 20, 2007
Revision
:
2.0
This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.

Symptoms of the problem
When you try to install Windows Internet Explorer 7, the installation program never finishes. The installation program stops responding.

Note Sometimes, it can take 30 minutes or more to install Internet Explorer 7. However, this article describes a situation in which the installation program
never finishes.

Steps to resolve the problem
To resolve this problem, follow these steps:

1.
Double-click the Windows Internet Explorer installation program. If you are prompted, click Run.
2.
On the Welcome to Windows Internet Explorer 7 page of the installation program, click Next.
3.
Review the license agreement, and then click I Accept.

If you do not accept the terms of the license agreement, we recommend that you do not click I Accept.
4.
Click Validate to validate the Windows installation.
5.
On the Get the latest updates page of the installation program, click to clear the Install the latest updates for Internet Explorer and the Microsoft Windows
Malicious Software Removal Tool (recommended) check box, and then click Next.
6.
When the installation program finishes, click Restart Now (Recommended) to restart the computer.

APPLIES TO

•
Windows Internet Explorer 7 for Windows XP
•
Windows Internet Explorer 7 for Windows Server 2003
•
Windows Internet Explorer 7 for Windows Server 2003 IA64