When arrowing up and down the list of messages, whether a message is checked to be deleted and/or bounced is now indicated. When you press B, it acts a toggle. The first time it marks the message for bouncing and deletion. The second time you press it, it will remove the bounce mark. When you press D, it also is a toggle. It will mark the message for deletion from the server, or uncheck it when pressed again. Pressing Control P processes the messages as marked and launches your email appication. Pressing Control L launches your email application without processing. Now when you press space bar on a message to review it, when you tab to the message body, Jaws will automatically read it. Insert H provides the following help: Toggle Bounce status of Message B Pressing B also marks message for deletion Toggle Delete from server status of Message D Process mail and launch email applicaton control + p Launch email application without processing control + l